Frequently Asked Questions
We have compiled a list below of the most frequently asked questions and answers. If you still have any additional questions or concerns, please contact our support team.
🔌 Can I use it while reading or working?
Recharging Lamp is easy! Simply connect it to a power source using the provided USB cable, and you’re good to go.
🛌 Is it suitable for use in the bedroom?
Absolutely! Our Lamps is designed to enhance the bedroom ambiance, creating a tranquil atmosphere for a better sleep experience.
👌 30 Day Guarantee
We stand by our products with a 30-day risk-free guarantee. If you’re not completely thrilled with your order, simply return it for a full refund (no questions asked)
🚚 How long does shipping take?
We understand the excitement! Our products typically ship within 1-3 business days. Once shipped, domestic orders usually take 5-13 days!!
💪 How durable is the lamp?
Our Lamps is built with durability in mind, ensuring it withstands daily use. Its robust design ensures longevity for continuous enjoyment.
💖What is your return policy?
If you’re not completely satisfied, you can return it within 30 days of receiving your order for a full refund. Please reach out to our customer service team, and they’ll guide you through the easy return process. Your satisfaction is our priority! (Only if the order has arrived and is defective, we are not responsible for the mistakes of others)
💬 How do I get in contact?
For any kind of problems or questions you can contact us supports@cutieslamp.com.Â